How to Spot a Dangerous Boiler Problem Early
The warning signs every homeowner should know — from unusual smells to inconsistent heat — and what to do next.
Read Article →Gas Safe registered engineers for plumbing, boilers, heating, gas and electrical work — 18 years of trusted service. Free call-outs, transparent pricing, no hidden fees.
Burst pipe, leak or boiler down? 1-hour response across Fulham & West London — every day of the year.
Annual servicing, repairs, certification & power flushing by Gas Safe registered engineers you can trust.
From a leaking tap to a full bathroom install — no job too big, no job too small. Even video-call fixes.
Honest upfront pricing and a fast 1-hour response, 24 hours a day. Call our London call centre or book online — Pasha, Pawel and the team are ready to help.
Seven specialist divisions under one trusted, Gas Safe registered roof. From an annual boiler service to a full power flush — we cover every job, domestic and commercial, across Fulham and West London.
From dripping taps to full bathroom installations — our plumbers handle every domestic and commercial job.
Annual servicing & certification to keep your boiler safe, efficient and running smoothly all year round.
Full heating systems, radiator installs & HIU services to keep every room warm and comfortable.
Gas safety certificates, leak detection, installations & maintenance by Gas Safe registered engineers.
Clear sludge and debris from your heating system to boost efficiency, lower bills and restore performance.
Certified electrical installations, EICR reports, fault finding & safe electrical maintenance.
Our tried-and-trusted process — refined over 18 years of West London plumbing — gets you from problem to solution as quickly as possible.
Call our London team or message us on WhatsApp — day, night, weekend, holiday.
A Gas Safe engineer dispatched fast, with live arrival updates by phone or WhatsApp.
Upfront, transparent pricing — no hidden fees. We even resolve small issues by video call.
Job done right the first time, area left clean and tidy, certificate emailed if required.
Citywide Plumbers is a 24/7 plumbing, heating, gas and electrical company that has served Fulham and West London for 18 years. With Gas Safe certified engineers, a 1-hour emergency response and transparent upfront pricing, we've built our name on reliability, honesty and care.
From a video-call fix for a small issue to emergency boiler repair on a Sunday evening — no job is too big or too small. Our mission: fast, reliable, high-quality plumbing and heating services in West London with expert care and honest pricing.
Four pillars of service that have earned us 18 years of trust and a wall of 5-star reviews across Fulham and West London.
Burst pipe at 2am? Boiler out on Christmas Day? We're answering the phone — every hour, every day, all year round.
Free call-outs and clear, honest quotes before any work begins. No surprise charges. No hidden fees. Ever.
Gas Safe registered engineers, 18 years in Fulham, every published review 5-star. Pasha & Pawel — known by name.
Subject to availability, a Gas Safe engineer at your door within the hour — with live arrival updates by WhatsApp.
Our customers don't just rate the company — they name the engineer. That's the standard we hold ourselves to.
"Pasha is very reliable, he keeps you updated on his arrival time and is always available on WhatsApp/phone. Highly recommend." — Sally D.
"When the boiler went on strike, Pawel was a lifesaver! Professional, communicative, and a pleasure to deal with." — George, Chelsea
9 published reviews. Every single one 5 stars. Engineers named by customers in 8 of 9.
Excellent service. Has responded to numerous requests efficiently, helping significant replacement works. No job seems too big. And no job too small as they even helped via video call with a small issue. They always clean up and make good at the end of any work. Special thanks to Pasha.— Matthew Rogers · Long-term repeat client
"Pasha is very reliable, he keeps you updated on his arrival time and is always available on WhatsApp/phone. He helped me out in an emergency when a valve leaked but he has also done my boiler service. Highly recommend."
"Excellent service. Second year I have used Pawel to service the boiler. Last year he very efficiently sorted out a leak. Always keeps you updated on arrival time. Great job! Thank you."
"Excellent service! Pasha was efficient, friendly and professional! They quickly identify the issue of our boiler and fixed it with no fuss! Highly recommended!"
"I have used Citywide Plumbers in Parsons Green, Fulham. Very knowledgeable and professional, highly recommended."
"Boiler breakdown emergency in SW6 — I used Citywide Plumbers Fulham. Very satisfied as they fixed the boiler within my budget in a timely manner."
"This service is excellent. I was able to get an appointment to have my boiler serviced and certificated the next day. Pasha arrived punctually, worked efficiently and emailed my certificate the next day. The prices are very reasonable and I have confidence in this company in general and Pasha in particular."
Based in West Kensington, we cover 14 named West London areas — and respond fast across them all, 24 hours a day.
Expert advice from our Gas Safe engineers — published regularly to help you keep your home running smoothly.
The warning signs every homeowner should know — from unusual smells to inconsistent heat — and what to do next.
Read Article →Simple steps and pro tips to make sure you're not paying more than you need to heat your home this winter.
Read Article →Common causes of boiler vibration — and how to tell if you need a power flush, an engineer, or just a quick fix.
Read Article →What's causing that drip — and how to act quickly to prevent serious damage to your boiler and your home.
Read Article →A simple, safe guide to resetting your boiler when it won't fire — and when you should call an engineer instead.
Read Article →Why your radiators are running cold — bleeding, balancing, or a full power flush. We break it all down.
Read Article →Everything you need to know about our 24/7 plumbing, boiler and heating services across West London.
Yes — our London call centre is open 24 hours a day, 365 days a year. Whether it's 3am on a Sunday or Christmas Day, you can call 020 3892 8545 or message us on WhatsApp and a Gas Safe engineer will be dispatched. Our 1-hour emergency response is subject to availability but the line is always answered.
Absolutely. Every engineer working on gas appliances and boilers at Citywide Plumbers is Gas Safe registered — it's a legal requirement and a non-negotiable for us. Engineers carry their Gas Safe ID card on every job and will happily show it before starting work.
No. We offer free call-outs and provide transparent, upfront pricing before any work begins. No hidden fees — ever. You'll know the cost before we start.
We cover 14 named West London areas: Acton, Battersea, Chiswick, Chelsea, Ealing, Earls Court, Fulham, Hammersmith, Kensington, Maida Vale, Notting Hill, Shepherd's Bush, Putney and West Brompton. If your postcode is nearby, give us a call — we may still be able to help.
Yes — for minor issues we can often diagnose and even fix the problem over a video call, saving you a call-out fee. This is one of the things our long-term clients value most — confirmed in Matthew Rogers's review: "no job too small as they even helped via video call with a small issue."
Yes — we provide plumbing, heating, gas and electrical services for both domestic households and commercial premises across West London. From a leaking tap in a one-bed flat to a full HIU service in a commercial block, we cover it all.
We can often arrange appointments the next day. Your certificate is emailed to you the day after the service is completed — confirmed by Olivia Johnston: "Pasha arrived punctually, worked efficiently and emailed my certificate the next day."
We accept all major payment methods including bank transfer, credit/debit card and cash. We'll discuss pricing and payment upfront — no surprises. Invoices are issued for all work and can be emailed for your records.
Yes — all our work is guaranteed and our engineers will always clean up and make good after every job. As Matthew Rogers put it: "They always clean up and make good at the end of any work." That's the standard we hold every job to.
Call 24/7, message us on WhatsApp, or fill out the form — Pasha, Pawel and the team will be in touch right away.
61 Gwendwr Road
London W14 9BG
Fill in your details and we'll be in touch right away. For emergencies, please call 020 3892 8545.